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FAQ

  • What is the delivery time for my order?
    Delivery times vary but typically range from the same day to a week. Preordered items may take 2-4 weeks.
  • Is there a delivery charge?
    Currently, we offer free delivery on all orders within our 10-mile radius from Sutton.
  • Can I track my delivery?
    Yes, you can track your delivery using the provided tracking information.
  • How do I measure for the products I want to purchase?
    To ensure the perfect fit, measure the available space where you plan to place the furniture. Consider height, width, and depth for accurate measurements.
  • What are the standard sizes for mattresses in the UK?
    In the UK, standard mattress sizes include Single (90x190 cm), Double (135x190 cm), King (150x200 cm), and Super King (180x200 cm). Ensure to choose a mattress that fits your bed frame.
  • What are the dimensions of your furniture products?
    Product dimensions are provided in each item's description. Please check these details to ensure compatibility with your space.
  • How do I join the Affiliate Scheme?
    Simply sign up on our website to receive unique affiliate links and start earning a 5% commission on total purchases.
  • What is your return policy?
    You can return items within 28 days of receipt. For damaged or faulty products, we offer exchanges or replacements.
  • How does the Pick-Up option work?
    Choose the Pick-Up option during your purchase, and details for confirmation will be required.
  • Is there a warranty on your products?
    Yes, we provide a 1-year manufacturer guarantee on the quality and craftsmanship of our furniture.
  • What payment methods do you accept?
    We accept various payment methods, including card, cash, PayPal, debit, and credit.
  • Do you offer instalment plans?
    Currently, we don't offer instalment plans, but stay tuned for future updates.
  • Can I cancel my order?
    Orders can be canceled in writing or via email before dispatch. A 20% returns fee may be levied if the goods are already in transit.
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